The Quiet Quitting intentions among IT sector employees: Relationship between Return-to-Office mandates and Job Satisfaction

  • Niharika Gupta Department of Commerce, University of Lucknow, Lucknow 226007, India
  • Dr. Akriti Jaiswal * Department of Commerce, University of Lucknow, Lucknow 226007, India
Article ID: 5667
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Keywords: return-to-office mandates (RTO); job satisfaction; quiet quitting; IT sector

Abstract

The study aims to investigate the impact of the Return-to-Office Mandate policy and job satisfaction on quiet quitting intentions among Information Technology (IT) sector employees. With the end of COVID-19, there is a sudden shift from work-from-home to work from offices. The return-to-office mandates were utilised by the organisations to facilitate these changes. As the employees return to office settings, organisations have found it difficult to maintain engagement. A standardized questionnaire was used to measure return-to-office mandates, job satisfaction, and quiet quitting intentions. The relationship between these factors was examined using regression analysis. The results show that return to office mandates have no significant impact on quiet quitting, whereas job satisfaction considerably raises the intentions of quiet quitting. The study reveals that even highly satisfied employees may exhibit quiet-quitting behaviours, which contrasts with the existing literature. The study’s insights indicate that organisations should shift their focus to intrinsic motivation and actual engagement by looking beyond job satisfaction.

Published
2026-04-17
How to Cite
Gupta, N., & Jaiswal, D. A. (2026). The Quiet Quitting intentions among IT sector employees: Relationship between Return-to-Office mandates and Job Satisfaction. Human Resources Management and Services, 8(2), 14. https://doi.org/10.18282/hrms5667
Section
Article

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